Tips for Choosing the Best HVAC Contractor

Your HVAC system is critical for improving your indoor air quality. Therefore, you want to take steps to ensure that it runs smoothly all year long. While DIY maintenance may seem more convenient and budget-friendly, the best way to keep your system running smoothly is with a local, trusted HVAC contractor.

If you are in Macomb or Oakland County Michigan, Atlas Heating and Cooling can provide you with these services. We are locally owned and operated, and we have great reviews and ratings from our previous customers.

Professional HVAC contractors have experience with inspections, maintenance, repair, and installation. In this article, we’ll offer some tips for choosing the best HVAC contractor in your area.

4 Things to Consider

When you are hiring an HVAC contractor, there are a few things you must consider:

Read Reviews

First, take the time to read their reviews. Many years ago, everyone relied on word-of-mouth to learn about a contractor’s reputation. However, technology has advanced and, most contractors have an area on their websites and their social media pages where clients can leave reviews. In fact, research shows that approximately 91% of people read online reviews at least occasionally and 84% trust an online review almost as much as a personal recommendation.

Atlas Heating & Cooling makes customer satisfaction a priority. You can check out our reviews to learn more about our reputation. Our staff is polite, friendly, knowledgeable, and professional.

Before hiring a contractor in Macomb and Oakland Counties, take your time and do your research. When reading the reviews, pay attention to what is being said. In the case of a complaint, pay attention to see if the contractor has responded.

Satisfaction Guarantee

The next thing you’ll want to find out is whether or not they offer a satisfaction guarantee on their work. Imagine you purchased a new HVAC unit and later learned that it was installed wrong, and the parts are faulty. You would not want to have to pay for their mistakes. Unfortunately, this can happen if you work with a contractor that does not offer a satisfaction guarantee.

Make sure that the HVAC contractor you use offers a guarantee on labor, as well as a product warranty. In the event of an issue, you will be protected. However, make sure that you read the terms of the agreement to make sure that you are compliant with your requirements to avoid restricting the warranty.

At Atlas Heating and Air, we specialize in customer satisfaction. After all, our customers can make or break our business. Therefore, their satisfaction is most important.


While it’s true that every contractor is unique and had their own way of doing things, but you should be wary of contractors that quote low prices over the phone without seeing the job first. A qualified professional may cost more, but the work will be done right the first time.

Before providing an estimate, the contractor should want to see your home and find out specifics such as:

  • The square footage of the house
  • Number of people living in the home
  • Specific heating/cooling needs

Atlas Heating and Air offers free estimates, as well as a free “second look” estimate following our competitors. We respond quickly and work efficiently, making sure that we get the work done right the first time. We take the time to perform a home evaluation before we do anything.

Maintenance Plan

You may think that once the HVAC system is installed, the work is done and you don’t have to think about it anymore. However, you will need to maintain it and keep it in good working order. In fact, some manufacturers require regular maintenance to satisfy their warranty.

Take the time to find out if the contractor offers a maintenance plan and what is covered under the plan. If the maintenance plan doesn’t seem detailed enough, find another contractor.

Choose Atlas Heating and Cooling

If you are located near Oakland or Macomb county, let Atlas Heating and Cooling handle all of your HVAC needs. We have the experience and expertise to install, repair, maintain, and replace HVAC systems.

We are a local, family-owned and operated company, with many years of experience in the industry. We strive to provide clients with the best services at the most affordable rates. Our heating and cooling contractors serve all of Oakland and Macomb County – Shelby TownshipMacomb TownshipChesterfield,  Sterling HeightsClinton Township and beyond!

Contact us today to set up an appointment or learn more about our HVAC services.


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